Robins Plumbing, Inc

I hired this company to replace a toilet water supply hose. During the repair attempt, their technician damaged the pipe connected to the building’s internal plumbing. The original job was not completed. After the damage occurred, the technician said he could not repair the pipe with the equipment ...I hired this company to replace a toilet water supply hose. During the repair attempt, their technician damaged the pipe connected to the building’s internal plumbing. The original job was not completed. After the damage occurred, the technician said he could not repair the pipe with the equipment he had and only offered to cap it. He still requested payment for the original hose replacement for $350 to cap the pipe and additional $650 to replace the pipe later. When I said I needed to speak with the company first, he left the job site before resolving the issue. Later, the company told me it would cost an additional $250 to cap the damaged pipe and denied responsibility. They also claimed I had been warned beforehand that the pipe was old and at risk of breaking, but that was not true. I was only told about the pipe condition after the damage had already occurred. The pictures are how the technician left the scene while I was still on the phone with the company. Read more

I’m writing this review for two reasons. My landlord called to request a plumber and I got a phone call from dispatch within five minutes. She was so sweet and right to the point. Brian is my main reason for this review. And let me tell you I NEVER write reviews. I opened my front door to Brian wit...I’m writing this review for two reasons. My landlord called to request a plumber and I got a phone call from dispatch within five minutes. She was so sweet and right to the point. Brian is my main reason for this review. And let me tell you I NEVER write reviews. I opened my front door to Brian with the biggest smile on his face. As a single mom, you become cautious of who comes in your home. You could tell Brian has awareness and respect for his surroundings. Making sure he called out to me any time he needed to check something in the bathroom so he wasn’t walking in and out unannounced with me and my children home. When explaining issues, I didn’t feel like he was belittling me like some workers have made me feel in the past. He was here for hours making sure the job was complete and thorough. My lines are connected to my neighbors so I think that’s where the challenge was. I simply appreciated his workmanship and hope he gets the recognition he deserves. Read more

Matthew and Brian were great to work with. Respectful, knowledgeable and efficient- quality job. Replaced my hall bath toilet, only took an hour and cleaned up after. This is my 4th time using Robin's Plumbing - replaced my water heater, bathtub faucet, washing machine hookups and back hose bib. I...Matthew and Brian were great to work with. Respectful, knowledgeable and efficient- quality job. Replaced my hall bath toilet, only took an hour and cleaned up after. This is my 4th time using Robin's Plumbing - replaced my water heater, bathtub faucet, washing machine hookups and back hose bib. I highly recommend. Read more

My entire experience with Robin's plumbing was wonderful! Rebecca from dispatch was super great and helpful getting me the best and most accurate information and scheduling was so easy!! Matthew Nate and Joe went above and beyond with my shower replacement, and even got my replacement done on the sa...My entire experience with Robin's plumbing was wonderful! Rebecca from dispatch was super great and helpful getting me the best and most accurate information and scheduling was so easy!! Matthew Nate and Joe went above and beyond with my shower replacement, and even got my replacement done on the same day as my consultation and diagnostic! Rebecca has followed up with me as well making the entire process really truthfully so easy stress free and I cannot thank them enough for their great work. I would highly recommend their service for any plumbing needs and will be happy to use their services in the future as well! Read more