Andrew King went above and beyond while moving and repiping my underperforming electric on demand hot water heater I've been limping along with for years and installing my water softener and carbon filter systems, taking the time to not only make sure that it was done right but to answer all my ques...Andrew King went above and beyond while moving and repiping my underperforming electric on demand hot water heater I've been limping along with for years and installing my water softener and carbon filter systems, taking the time to not only make sure that it was done right but to answer all my questions and explain everything to me to my satisfaction! He also gave me feasible replacement options for for the said electric water heater. Thank you Andy. I highly recommend Day and Night air conditioning and heating!
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Okay, it's been a week or so, and my original, old electric hot water heater just was not cutting it. So I took the option of having Day and Night install an on-demand GAS unit that could handle the load my house uses along with a pressure regulating valve that brought my water pressure down to normal and out of the stratosphere. Andy was back and this time brought a colleague by the name of Ben Castro. Both these young men worked hard, we're polite and professional and did a phenomenal job just like I expected they would. If you want your plumbing done right, get these guys to do it!
Thank you again Andy and Ben for your hard work and thank you day and night Plumbing for updating my Plumbing system and giving me something usable.
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Update 1:
Okay so it's been a week since they put in the hot water heater and since day one the transfer valve has been making a chirping noise that bugs the heck out of me. So I called the company and they didn't bicker or argue they simply sent out a Tech by the name of Daniel Beauvais who, after hearing the noise himself, ran and got a fresh transfer valve and new hoses to ensure that any possible defective part was eliminated from the equation. He quickly and competently installed the new valve, mounting it to the wall and routing new hoses for it as well to verify everything should be working 100%. Great job Daniel. 5 Star effort and craftsmanship for sure.
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Update 2:
It's been another week and even the new valve was STILL making noise, so I again contacted the company, who again didn't argue but, immediately sent Tech Logan Littau who went further in depth diagnosing the system and, after consulting with others in his group as well, came to the conclusion that PERHAPS / POSSIBLY it may be a bad batch of valves and they would replace it.... AGAIN under warranty of course. But, this time he / they went further in depth to find a suitable substitute from a different manufacturer that would work much more simply and installed it. That was two days ago and, my hot water heater is working like a thoroughbred racehorse, as well as the built in recirculating pump and this new transfer valve of which I haven't heard a peep out of it since. AGAIN, and HOPEFULLY FOR THE LAST TIME, Great job Logan. 5 Stars for your professionalism, effort and craftsmanship as well. Even with the hiccups I've experienced, considering the efficient and professional service after the sale when I had a problem, I would still highly recommend Day and Night Plumbing to anybody who would ask.
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Update 3
4-22-26
Okay, now for the air conditioning side of the house. I had day and night come out and perform a pre-summer service of my 8 year old air conditioner. They sent Technician Gonzalo Legarda. This man got to work quickly. He was friendly, professional and it was obvious he knew his trade well. In the process he discovered an issue of some supports for the fan unit internally that had shaken loose with only one still left in place to hold the fan unit up. If left the way it was it was obvious to me that it COULD do some damage. So, after discussing and agreeing on the reasonable price for repair he got to work setting everything right quickly and efficiently with video and pictures of everything.
Thank you Gonzalo for your professional knowledgeable work to make sure my system was running at top performance. Read more