If I could give this company a 5 negative stars which every star represents how awful and unprofessional they were I would. I wanted to inform everyone that’s looking at this please stay away from this company. I have been doing business with Bill Bradley and my parents over 20+ years. I am very dis...If I could give this company a 5 negative stars which every star represents how awful and unprofessional they were I would. I wanted to inform everyone that’s looking at this please stay away from this company. I have been doing business with Bill Bradley and my parents over 20+ years. I am very disappointed in Bill Bradley services day. The technicians left my AC unit dismantle what you see with the pictures below which are posted. First of all, they came to my residence four times with different technicians with different diagnostic issues. They bill me and my husband for all different services and every time the technician comes out is something different. I paid for a diagnostic test which was over $800 and they stated that there were nothing wrong with my AC but a small leak, 2 months later my Freon in my AC unit went out. My house was hot and not livable. be my husband had to go to a hotel for a week or two until we had to figure out on how we going to fix our AC unit. I called them back out and now they order a second compressor and another parts. This should be told to us when they did the initial diagnostic test that I needed another compressor and other additional parts towards the AC unit one the technicians initial visit urinated in my house without my permission he just went to my bathroom. I didn’t know where the technician was and he came out of my bathroom. The technician didn’t even ask can he use my bathroom. The technician just did what he wanted to do.Personally that was totally disrespectful. I informed Mr. Jones about the situation. He stated that he will talk to his technician about the situation. Now the pictures that you see display the fourth visit these guys left my house without putting back the AC unit when my husband went outside when they was trying to install the coolant part of the AC unit there were damages to the part And my husband confirmed them in professional manner and they got upset and they just left without doing nothing, I advise you please be aware and stay away from this company. This company doesn’t care about the customers only thing they care about is greed and keep billing you and billing you and charging. Meanwhile, my grass is also damaged due to them leaving the equipment dismantle please see pictures below. Nevertheless, Bill Bradley was very slow in receiving the shipment, the compressor and other parts was already available at the distributor location, but they failed to get the parts until I had to call the distributor myself and they stated that it was already at their location to be pick up ,while me and my husband had to spend more money and get a hotel. In conclusion, please take this statement/review seriously this is a very bad company. The only thing the company do is inadequate, fake diagnostic and continue charging you. Also, I’m going to report them to the better business bureau. Read more